Contact WGPD

251 West Plant St.
Winter Garden, FL 34787

The Winter Garden Police Department Website should not be relied upon for emergency services and is no way designed to serve as an alternative to the emergency services provided by 911 telephone service. If you have an emergency do not hesitate to contact 911.

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Citizen Survey

Last Update: June 11 2012

The Winter Garden Police Department is committed to providing exemplary service in a professional manner and is continually seeking ways to improve on the delivery of police services provided to the people living in and visiting Winter Garden. As part of this effort to improve services, we ask that you share your opinions about your contact with the Winter Garden Police Department. The input you provide, by completing this survey, will be part of the ongoing planning effort to place police department resources where they are most needed, while addressing important concerns of our visitors and residents.

Which division within the police department did you have contact with? (Check all that apply)


Did you consider the phone procedure when contacting the Winter Garden Police Department to be?


Did you consider our response time to be?


Was our officer professional in his/her demeanor?


Was our dispatcher professional in his/her demeanor?


Do you feel you were treated with respect?


Were you treated fairly?


Do you feel the situation was handled efficiently?


Keeping in mind this may have been a difficult situation, were you generally satisfied with the Winter Garden Police Department?


What are your feelings concerning the final outcome of this situation?


How would you rate our overall service delivery?